Terms and Conditions

Effective Date: July 6, 2026

Welcome to Rank Jockey SEO Agency ("Rank Jockey", "we", "our", or "us"). By accessing our website or using any of our digital marketing services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.

1. Acceptance of Terms

By engaging Rank Jockey SEO Agency for any service, including but not limited to SEO, Local SEO, Technical SEO, Content Marketing, Link Building, Web Development, PPC Management, Social Media Marketing, or Digital Marketing Consulting, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Our Services

Rank Jockey SEO Agency provides professional digital marketing services including:

  • Search Engine Optimization (SEO)

  • Local SEO

  • Technical SEO Audits

  • On-Page SEO

  • Off-Page SEO

  • Link Building

  • Content Writing & Optimization

  • Keyword Research

  • Website Development

  • WordPress Development

  • Shopify SEO

  • eCommerce SEO

  • Google Business Profile Optimization

  • PPC Advertising

  • Social Media Marketing

  • SEO Consulting

  • Website Performance Optimization

The exact scope of work will be outlined in the client's proposal, quotation, or service agreement.

3. Client Responsibilities

Clients agree to:

  • Provide accurate business information.

  • Grant necessary access to websites, hosting, analytics, and marketing platforms.

  • Respond to requests for approvals within a reasonable timeframe.

  • Ensure that submitted content does not violate any copyright, trademark, or applicable laws.

  • Cooperate throughout the project.

Project delays caused by missing information or approvals from the client shall not be considered the responsibility of Rank Jockey SEO Agency.

4. No Guaranteed Rankings

Search engine algorithms are controlled by third parties such as Google and Bing.

While we follow industry best practices and proven SEO strategies, Rank Jockey SEO Agency does not guarantee:

  • #1 rankings

  • Specific keyword positions

  • Guaranteed traffic increases

  • Guaranteed sales or revenue

  • Specific lead generation results

SEO results depend on numerous factors beyond our control, including algorithm updates, market competition, website history, and client cooperation.

5. Search Engine Compliance

Our agency follows ethical ("White Hat") SEO practices.

We do not knowingly participate in:

  • Keyword stuffing

  • Hidden text

  • Cloaking

  • Spam link schemes

  • Automated backlink spam

  • Black Hat SEO tactics

If a client requests unethical practices, Rank Jockey SEO Agency reserves the right to refuse such requests.

6. Payments

Payment terms are outlined in each proposal or invoice.

Unless otherwise agreed:

  • Payments are due according to the agreed schedule.

  • Late payments may result in suspension of services.

  • Deposits and completed work payments are generally non-refundable.

  • Outstanding invoices may incur late fees where permitted by law.

7. Refund Policy

Due to the nature of digital marketing and SEO services:

  • Time spent on research, audits, optimization, consulting, and implementation cannot be refunded.

  • Refunds are not provided for completed work.

  • Partial refunds may be considered solely at our discretion for projects that have not yet commenced.

8. Project Timelines

Estimated completion dates are provided as guidance only.

Timelines may change due to:

  • Client delays

  • Third-party platform issues

  • Search engine algorithm updates

  • Hosting or technical issues

  • Force majeure events

9. Intellectual Property

Upon full payment:

  • Clients retain ownership of their original content.

  • Custom website designs and content created specifically for the client become the client's property unless otherwise agreed.

  • Rank Jockey SEO Agency retains ownership of proprietary processes, templates, software, methodologies, internal tools, and documentation.

10. Confidentiality

Both parties agree to maintain confidentiality regarding:

  • Business information

  • Login credentials

  • Marketing strategies

  • Financial information

  • Proprietary data

Confidential information will not be disclosed except where required by law.

11. Third-Party Services

Our services may involve third-party providers, including:

  • Google

  • Microsoft

  • Meta

  • WordPress

  • Shopify

  • Cloud hosting providers

  • Analytics platforms

  • SEO software providers

We are not responsible for outages, pricing changes, policy changes, or service interruptions caused by third-party providers.

12. Website Access

Clients are responsible for maintaining:

  • Website hosting

  • Domain registration

  • Administrative credentials

  • Software licensing

Failure to maintain access may delay project delivery.

13. Limitation of Liability

To the fullest extent permitted by law, Rank Jockey SEO Agency shall not be liable for:

  • Loss of revenue

  • Loss of profits

  • Business interruption

  • Data loss

  • Search engine penalties not caused by our actions

  • Algorithm updates

  • Indirect or consequential damages

Our maximum liability shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

14. Indemnification

Clients agree to indemnify and hold harmless Rank Jockey SEO Agency from claims arising from:

  • Client-provided content

  • Copyright infringement

  • Trademark disputes

  • Misleading advertising

  • Illegal website activities

  • Regulatory violations

15. Termination

Either party may terminate services by providing written notice according to the agreed service contract.

Upon termination:

  • Outstanding balances become immediately due.

  • Work completed up to the termination date remains payable.

  • Website access and campaign management may be transferred after final payment.

16. Force Majeure

Rank Jockey SEO Agency shall not be liable for delays caused by events beyond reasonable control, including:

  • Natural disasters

  • Internet outages

  • Government actions

  • Cyber attacks

  • War

  • Labor disputes

  • Pandemics

17. Changes to Services

We reserve the right to improve, modify, or discontinue services at any time where necessary to maintain service quality or comply with legal or platform requirements.

18. Website Content

All content available on this website, including:

  • Text

  • Graphics

  • Logos

  • Branding

  • Images

  • Videos

  • Service descriptions

  • Blog articles

is protected by applicable intellectual property laws and may not be copied, reproduced, or distributed without written permission.

19. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Rank Jockey SEO Agency operates, unless otherwise agreed in writing.

20. Changes to These Terms

Rank Jockey SEO Agency reserves the right to update or modify these Terms and Conditions at any time.

Updated versions will become effective immediately upon publication on this website.

21. Contact Information

If you have any questions regarding these Terms and Conditions, please contact Rank Jockey SEO Agency through the contact information provided on our website.

Disclaimer

Rank Jockey SEO Agency is committed to providing ethical, professional, and results-driven digital marketing services. However, because search engines and digital advertising platforms continuously evolve, no agency can guarantee specific rankings, traffic levels, or business outcomes. All services are delivered using industry best practices with the objective of improving our clients' online visibility and long-term growth.